Two weeks after launch - now we wait.

I have never been particularly good at sales. My first job was working at EE in the UK which is a mobile phone shop. I was a Customer Advisor.

I was sixteen, my performance reviews were always good - but I remember some feedback the store manager gave me:

Upselling makes me feel so uncomfortable. The pressure in that role to sell people things they don’t really need for commission ensured that I never took a sales role going forward. Some people have it in them - I don’t.

I’d much rather know that I’d left a customer happy than made an extra £50 or so in commission. Their culture might have changed now as that was a long time ago.

So SplitHire is pretty much solely founder-led marketing. Occasionally I’ll write to people on LinkedIn if I see they’ve had a bad experience and want to try something new, but we’re not sending out millions of emails to join the rest in inbox spam.

We’re already ahead of where I wanted SplitHire to be in Week 2. I’m having consistent calls with candidates, we improve our systems slowly in the background, and I’m comfortable with this strategy of slow growth. I have worked with a lot of founders who work immensely hard to keep their investors happy. That isn’t a life I want, really. I don’t want to spend hours on font size preferences for a pitch deck.

SplitHire has already brought together old friends, old colleagues and people who believe incredibly strongly in the mission. So, at this point, we can’t fail and we have already succeeded. I’d be delighted to see other agencies adopting our framework but I think that change will be very slow.